Main Purpose of the Job

Responsible for providing a high level of safety and instruction of sailing, for guests and staff.

Key Responsibilities

• Sailing instruction on a daily basis.
• Up holding both the Standards of Mark Warner and the RYA
• The Health and Safety of the guests in all activities
• Setting up and pack up of the waterfront at the start and end of each day.
• Maintaining a high standard of appearance at all times
• Ensuring that where possible the expectations of the Guests are met or acted on.

Your duties include:

• Ensuring that an instruction programme, which caters for all abilities of Guests whether adults or children is in place.
• Carrying out other duties on the Waterfront as dictated by the Standard Operating Procedure – e.g. Shore break, manning Customer Service Desk, providing Safety cover
• Establishing and implementing water safety precautions.
• Ensuring the safety of the guests and staff at the waterfront.
• Assisting with the care and maintenance of all Watersports equipment.
• Assisting the Waterfront Manager and Head Instructor with the organisation of Race Day
• Participating in the running of bad weather programmes.
• The greeting of Guests at the airport and their transfer to resort with a welcome speech on the coach.
• The transfer of Guests to the airport at the end of their stay - assisting with check-in.
• Assisting the Waterfront Manager, Head Instructor with the organisation of Welcome Drinks.
• Assisting Guests with all their requirements, problems and difficulties.
• Participating in evening entertainments and social activities (in liaison with the Activities Team).
• Arranging interesting, informative and well laid out notice boards.
• Writing Sailing lesson plans
• Carrying out Sailing Instructional admin for the operation of the Waterfront
• Taking evening meals with the Guests.
• Attending regular departmental meetings.
• Attending a weekly staff meeting.
• Displaying a positive attitude at all times.
• Duties outside your job description as deemed appropriate by your Manager.
• Maintaining a professional image at all times.

Please note that this job description is purely intended to give you an idea of what your work involves and is not intended as a precise breakdown of your duties. As part of your role you will be expected to cover in other departments as and when necessary.